How do I return an item? wants you to be delighted with your purchase. If, however, you are not satisfied or ordered the wrong canopy – you may return it for an exchange or refund within 20 days of purchase minus a 20% restocking fee.

Call us at 1-855-226-6791 for further instructions.

Returned items must be in brand new, unused condition and contain all attachment components that were sent with the canopy.

Do not ship COD as we will not accept any packages freight collect or COD. Return must be prepaid.

Any custom canopy is made to order and non-refundable.

Please allow 2-3 weeks for refund to be processed.

Cancelling an order:

If you need to cancel your order there is a $50 cancellation fee as cutting usually begins within 24 hours of purchase.